【Tuning or Repair Inquiry 】| NAKAYA FOUNTAIN PEN

Tuning or Repair Inquiry

Please contact us using this form if you have any questions or concerns about tuning or repair.
Our staff will reply to you.

・We do not accept repair of other companies’ products.
・Please have your order number ready as we will need to confirm the order number when you purchased the pen from us.
・Please contact the store of purchase for repair of pens purchased outside of our online order.

NameRequired

First name

Last name

Company name

If you wish to have a receipt issued in the name of a corporation, please be sure to fill in the corporate name.

Email addressRequired

Country (Region)Required

Order No. of the purchased item you want to repair

Your ink

Please write the problem with the fountain pen.Required

To ensure a smooth process, please kindly specify the model and color of the fountain pen you wish to have tunned or repaired in the request section.

Please enter your request regarding how you would like it to be tuned.

If you wish to attach photos or other images, please upload them here.

*Image size is up to 5 MB.

Create a handwriting recordSame as the past record(s)

1. How strong is your writing pressure?

2. Which point of a pen do you hold when you write?

3. How fast do you write?

4. What size of letters do you write in?

5. What font do you use?

6. How do you hold a pen (at what angle)?

7. What direction do you hold (twist) a pen in?

8. Which hand do you hold a pen with?

Order No. of the order(s) you placed in the past Required

*If you do not have the order No. on hand, please choose “Create a new handwriting record.”

Purchase date/time Required

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